Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence

by Mark Graham Brown

Book Overview

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance...

• Format: Paperback
• Language: English
• ISBN: 1439893829
• ISBN13: 9781439893821
• Release Date: September 2013
• Publisher: Productivity Press
• Length: 408 Pages
• Weight: 1.95 lbs.
• Dimensions: 0.9" x 8.4" x 10.9"