The patient-clinician interface is the most sacrosanct space in healthcare. Awesome today; Awesome tomorrow; Awesome always.
How well we inhabit that space informs how well we deliver care.
A system is perfectly designed to deliver the results it does, so if those results include preventable errors - fatigue, burnout, bullying and 'never' events - then something is amiss.
In Authenticity, change becomes possible.
Nurses: