Auditing Your Customer Service: The Foundation for Success

by John Leppard and Liz Molyneux

By asking the questions what is customer service? and why is it important?, this book leads the reader through the strategies, techniques, problems and solutions that are involved in achieving good... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0415097320
• ISBN13: 9780415097321
• Release Date: January 1994
• Publisher: Routledge
• Length: 176 Pages