Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure

by Randy A. Steinberg

Up until now, no one has attempted to lay out the entire blueprint for architecting a complete IT service management supporting infrastructure until this book. What are the supporting toolsets and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1490719571
• ISBN13: 9781490719573
• Release Date: January 2014
• Publisher: Trafford Publishing
• Length: 368 Pages
• Weight: 1.30 lbs.
• Dimensions: 0.8" x 6.0" x 9.0"