Applying Lean in Health and Social Care Services: Improving Quality and the Patient Experience at NHS Highland

by Cameron Stark and Gavin Hookway

Book Overview

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity.

Existing books often describe the gains obtained...

• Format: Paperback
• Language: English
• ISBN: 1032178418
• ISBN13: 9781032178417
• Release Date: September 2021
• Publisher: Productivity Press
• Length: 280 Pages
• Weight: 1.08 lbs.
• Dimensions: 0.6" x 7.0" x 10.0"