Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering

by Robert Heinrich

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems' impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from research and practice for an integrated design of process and system quality. A quality reference-model characterizes process quality and a process notation...

• Format: Paperback
• Language: English
• ISBN: 3658065176
• ISBN13: 9783658065171
• Release Date: July 2014
• Publisher: Springer Vieweg
• Length: 233 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.6" x 5.8" x 8.3"