Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility

by Michael Law

Drawing upon a wealth of real-life case studies, this is the captivating story of Julie, a new General Manager at New Zealand Financial Services (NZFS), a company plagued by the all-too-familiar issues that afflict large organisations.

As she measures the company's current state, identifies pain points, and enhances customer value, this compelling tale offers a gripping narrative and the academic foundation that explains why these pain points...

• Format: Paperback
• Language: English
• ISBN: 195760025X
• ISBN13: 9781957600253
• Release Date: May 2023
• Publisher: Business Agility Institute
• Length: 264 Pages
• Weight: 0.79 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"