After-Sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management

by Vicente Gonzalez-Prida Diaz and Adolfo Crespo Márquez

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.

"After-sales Service of Engineering Industrial Assets"...

• Format: Hardcover
• Language: English
• ISBN: 3319037099
• ISBN13: 9783319037097
• Release Date: January 2014
• Publisher: Springer
• Length: 318 Pages
• Weight: 1.44 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"