Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Job

by Margaret, Mary Gootnick, David Gootnick, Margaret Mary Gootnick

Book Overview

All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even "small" problems like telephone abuse. It's exhausting This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem...

• Format: Paperback
• Language: English
• ISBN: 0814470297
• ISBN13: 9780814470299
• Release Date: December 1999
• Publisher: Amacom
• Length: 256 Pages
• Weight: 0.88 lbs.
• Dimensions: 0.8" x 6.1" x 9.1"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher