Achieving Organizational Excellence: A Quality Management Program for Culturally Diverse Organizations

by Flevy Lasrado

Book Overview

Introduction to Business Excellence.- Organizations Achieve Excellence Through Quality Awards.- Legacy of Excellence: The Case of the United Arab Emirates (UAE).- Excellence in Action.- Understanding Sustainable Organizational Results.- Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation.- Awards and Assessments.- Assessment for an External Award.- Quality Management Systems: Where and How We Can Make a Significant Contribution...

• Format: Paperback
• Language: English
• ISBN: 3030099318
• ISBN13: 9783030099312
• Release Date: December 2018
• Publisher: Springer
• Length: 193 Pages
• Weight: 0.64 lbs.
• Dimensions: 0.4" x 6.1" x 9.2"