Since 2010, Paul Mooney has written a blog, Confessions of a Consultant, which appeared first occasionally, then weekly, and now fortnightly. Some are short, others long; some reprise essential knowledge, others explore new horizons; all are thought-provoking. ACHIEVING ORGANISATIONAL EXCELLENCE is a selection of Paul's blogs, with a particular focus on the development of the business as a whole, covering two of the main responsibilities...