Achieving a Leadership Role for Training: How to Use the Baldridge Criteria and ISO Standards to Keep Training Competitive

by Odin Westgaard and Judith A. Hale

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• Format: Hardcover
• Language: English
• ISBN: 0527762490
• ISBN13: 9780527762490
• Release Date: January 1995
• Publisher: Quality Resources
• Length: 176 Pages
• Weight: 1.05 lbs.