The law of utilities and energy is quite varied and complex. The type of services being provided the customer are themselves different: from electricity to natural gas, water and sewer to telephones and telecommunications, not to mention the distribution of fuels such as oil, propane, kerosene, coal, wood and LPG. Many providers traditionally been regulated by state as utilities, there is also a growing trend to deregulate. This manual tackles all of these issues, it examines the application of utility regulation to the consumer customer, and consumer protections for the consumer of a deregulated or unregulated utility or the consumer purchasing unregulated deliverable fuels.
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