A Case Study on the Implementation of Six Sigma within Starwood Hotels & Resorts: Change Management

by William Gemkow

Research Paper (postgraduate) from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Brighton (School of Service Management), course: International Hospitality Management, language: English, abstract: During the last years, quality and consistent service experience has become crucial factor in the hospitality industry; shareholders invest only in reliable products, customers become...

• Format: Paperback
• Language: English
• ISBN: 3640844351
• ISBN13: 9783640844357
• Release Date: March 2011
• Publisher: Grin Verlag
• Length: 28 Pages
• Weight: 0.42 lbs.
• Dimensions: 0.1" x 5.8" x 8.3"