50 Activities for Achieving Excellent Customer Service

by Rose D. Sloat, Doane Darryl, Darryl S. Doane

Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to improve customer service, develop your own... This description may be from another edition of this product.

• Format: Ring-bound
• Language: English
• ISBN: 0874257379
• ISBN13: 9780874257373
• Release Date: January 2003
• Publisher: HRD Press
• Length: 257 Pages
• Weight: 3.05 lbs.
• Dimensions: 1.9" x 10.5" x 11.4"