- Quality Customer Service (A Fifty Minute Series Book)
- Restaurant Server's Guide To Quality Customer Service
- Quality Service: The Restaurant Manager's Bible
- Quality Customer Service: The Art of Treating Customers as Guests (Crisp Fifty-Minute Books)
- Crisp Group Training Video: Quality Customer Service, Fourthcrisp Group Training Video: Quality Customer Service, Fourth Edition Edition
- Maureen Burton
- Dorothy Eaton Watts
- David N. Hyman
- Arlyne F Rial
- Bruce A. Baldwin
- Nancy J. Legge
- James A. Stead
- John Wesley Stokes
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- David H. Friedman
- Paul Fischer
- Elaine LeMay
- James R. DiSanza
- Yvonne G. Baker
- Cnline Anternational Press
- Online International Press
- Jackie L. Jankovich-Hartman
- Galen R. Collins
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