Owning Itil(R): A Skeptical Guide For Decision-Makers
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Introduction to Real ITSM
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The Worst of the IT Skeptic
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Plus! The Standard+Case Approach: See service response in a new light
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Basic Service Management: A 50-Page Introduction to Providing Services
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Working In It
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VeriSM - A Service Management Approach for the Digital Age
$72.84
The Agile Manager : New Ways of Managing
$16.36
S&T Happens: Surviving and Thriving in a VUCA World
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Pocket Guide to Small Business Success
$10.06
Response Taiji: The Standard+Case Approach
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Working Naked: Practical Ways to Visualise Work
$28.34