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John Futterknecht
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Books by John Futterknecht
Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
$5.19 - $8.19
Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
$20.64
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers’ Signs and Signals
$16.49 - $17.66
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