- Aberrant Capitalism: The Decay and Revival of Customer Capitalism (Elements in Reinventing Capitalism)
- Bust the Silos: Opening Your Organization for Growth
- The New Marketing Mission: How Process, Metrics, and Technology Can Unleash Growth
- Improve Your Marketing to Grow Your Business: Insights and Innovation That Drive Business and Brand Growth
- Service Thinking: The Seven Principles to Discover Innovative Opportunities