Andrew Hiles

Business Continuity: Best Practices--World-Class Business Continuity Management, Second Edition

Andrew Hiles

$8.69 - $83.48

The Definitive Handbook of Business Continuity Management

Andrew Hiles

$27.09 - $68.31

Service Level Agreements: Measuring Cost and Quality in Service Relationships

Andrew Hiles

Out of Stock

The Complete Guide to IT Service Level Agreements: Aligning IT Service to Business Needs (3rd Edition)

Andrew Hiles

$83.48

Creating A Customer-Focused Help Desk: How to Win and Keep Your Customers

Andrew Hiles

Out of Stock

Business Continuity Management: Global Best Practices, 4th Edition

Andrew Hiles

$68.09 - $119.55

Enterprise Risk Assessment and Business Impact Analysis: Best Practices

Andrew Hiles

$67.39

Hiles on Business Continuity: Global Best Practices

Andrew Hiles

Out of Stock

Service Level Agreements: Winning A Competitive Edge for Support & Supply Services

Andrew Hiles

Out of Stock

The Definitive Handbook of Business Continuity Management

Andrew Hiles

$7.99